Contact Us
We're here for you — and we mean that genuinely. Whether you have a question about a product, need help with an order, or simply want to get in touch, our team is always ready to listen and assist.
Shopping online can sometimes raise questions, and we never want you to feel like you're left figuring things out on your own. That's why we make it easy to reach us — just fill in the contact form below and one of our team members will get back to you personally.
We take every message seriously. Each enquiry is read carefully and responded to with the time and attention it deserves — because to us, great customer service isn't just a policy, it's a priority.
So whether you're unsure about sizing, waiting on a delivery, or just need a bit of guidance — don't hesitate to reach out. We're not just here to solve problems; we're here to make your experience with Tavellix as smooth and enjoyable as possible, from first click to front door.
Contact Information
- Store name: Tavellix is a trading name of CONVOC LTD
- Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ
- Email: support@tavellix.com
- Phone: +44 7537132715
- Customer Service Hours: Monday–Friday, 09:00–17:00 (GMT) Response Time: We aim to reply within 1–2 business days